Helpdesk Advisor

Working within a busy office environment, this represents an excellent opportunity for individuals who want to become part of a successful and growing company.

Due to the continued success of the company we are looking to add to our already established Customer Support department. This role has been developed to enhance the services offered to existing clients of our services and ensure they receive an outstanding level of customer service at all times.  

You will receive comprehensive on-going training to equip you with knowledge of our products and services.  This in turn will allow you will to answer and quickly resolve technical support issues regarding our in-house products.

The successful applicant will have excellent written and verbal communication skills with the ability to describe processes succinctly during telephone software tutorials. In addition, applicants should be PC literate, with good keyboard skills and an understanding of the internet and email. Some knowledge of the public sector would be beneficial, but is not essential as training will be provided on an on-going basis.  Most importantly, we will look for candidates to approach the role with a professional attitude and the display the enthusiasm to constantly deliver.

In return, BiP will reward you with a highly competitive salary package and performance related bonus.  This will also include health care; the company pension scheme and an introductory 30 days holiday (increasing with length of service).  As a company we are fully committed to training and development our employees and view career enhancement as vital part of the business strategy.

For further company information, please visit www.bipcorporate.com

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